We are a competitively priced hot tub supplier with great customer service and quality. As a professional supplier we know you as the customer require good value hot tubs with great service.

01827 51010

Florascape Garden Centre, Bonehill Road, Tamworth, Staffordshire B78 3HP, England

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Monday - Friday 10:00 - 17:00

Saturday and Sunday - OPEN

01827 51010

Frequently Asked Questions



How Much Does A Hot Tub Cost?

This is a fantastic question and the honest answer is that it ranges depending on what you would like to use a hot tub for! We have a vareity of different hot tubs at different prices which all have different features and benefits. We have our affordable hot tub range which are perfect for families. We also have a top of the range Canadian Hot Tub Range which are perfect for hydrotherapy. Come and see us in our showroom today or give us a call. We would be happy to give you some honest and independent advice.

What Do I Need To Do Before Having A Hot Tub Installed?

To install your hot tub, you only need to worry about three things: a solid, level base to stand it on, a power outlet to provide the juice, and a hose pipe to fill it up with – it really is that simple. If you plan to sink the spa, there will be the added consideration of access to the component door for servicing, so do bear that in mind when planning and preparing your base.

How Long Does Delivery Take?

Usually between 1 -2 weeks! We are able to keep your spa in stock however until you are ready! So don’t let that time frame put you off! A simple deposit is all it takes to reserve your chosen Hot Tub!

What Happens During My Delivery?

Our delivery team will put your chosen hot tub into position (depending on the delivery option you choose) we can also connect the hot tub up to your installed electric point and begin filling with water. We can also walk you through your chemicals and control panel to ensure you understand how to use your spa fully.

How Long Does It Take For The Hot Tub To Heat Up?

You should expect this to be hot in about 20 hours. Bigger spas, different heaters and winter mains water will all have longer or shorter heating times. A final point – hot tubs are designed to be hot 24/7. Once a hot tub is hot you are only ever topping up lost heat. A 1.5KW heater will put about 3 degrees of heat into a spa per hour, so a typical 1/2 hour use will drop the spa temperature about 1 degree, meaning it will take about 20 minutes to recover.

How Often Do I Need To Drain The Water In The Hot Tub?

Many hot tubs have bottom drains which you connect to a hose pipe and run to a drain. However if you have not got a bottom drain then this is not a big problem as you can purchase a submersible pump and roll flat hose and can drain the spa that way just as easily – on average depending on usage this needs to be done every 3-4 months.

Chlorine Or Bromine... What Should I Use?

This is one of the biggest questions that we get asked by our customers. Chlorine actually oxidizes any contaminants in the water which are then collected by your filter and even burned away when you shock your Hot Tub. Bromine, on the other hand, ionizes any contaminants that are then removed in much the same way.

Both chlorine and bromine are very good at what they do. Both will sanitize your spa and keep your water clean. However, every hot tub owner is different and you may have your own personal preferences.

If you forget to regularly add sanitizer to your hot tub or if you want to try and save a little money on maintenance, chlorine may be the way to go. However, if you have sensitive skin, bromine is definitely the better choice, even if it is a little more expensive.

What Are The Running Costs Of A Hot Tub?

Our hot tubs have been designed and engineered to save energy. They are not expensive to run – costing approximately £1 per day (average usage) depending on size and environment. Furthermore we can also add more insulation to all of our hot tubs to save you more money!*

*Additional service

Do I Need To Get My Hot Tub Serviced?

Just like a car that needs servicing, A hot tub is the same. To keep everything in prestige condition we highly recommend having a service once every year. During winter we also have our winterization service to drain and clean your spa fully!
Get in touch with us today by calling 01827 51010 and our team will be able to help you.

Should I Empty My Hot Tub During Winter?

This is entirely your decision. We have customers who love using their spa during winter when they have the family together and we have other customers who completely shut their spa down. If you do want to shut your spa down over winter then our winter service would be perfect for you. Give us a call on 01827 51010 and we would be happy to give you advice.

Are There Any Health Benefits To Owning A Hot Tub?

Although Hot Tubs are not regulated by medical bodies in the UK. There are proven health benefits of hot tub usage. The warm water and jets of our spas give you the ultimate in relaxation experiences, perfect for combating aching muscles, back and neck pain and much more.
Hot Tubs also leave you feeling stress free and can help contribute to better sleep, improved circulation and are perfect for helping with disabilities such as Arthritis, Fibromyalgia and Sciatica.

Why Should I Pick You Rather Than Another Hot Tub Shop?

We always say no matter what Hot Tub company you go to, you will always get different advice, different sales pitches and a different choice of spas available. Sometimes it can be an absolute minefield of advice. Personally we absolutely hate high pressure selling, that’s why we are different. WE LISTEN.
We understand your objectives of using a hot tub and we offer independent advice and solutions. We never push you into buying. We understand that Hot Tubs are a big purchase and your well being is our priority. So likewise we will be honest with you.